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Most Wanted Customer Service And Call Centre Jobs For Job Seekers in Sri Lanka | successful call center strategies, certified call center manager certification online, call center training material ppt, How much do call center managers make?, What is the job description of a customer service representative in a call center?

About Customer Service And Call Centre Jobs

Comply with the appropriate Governance and standards. Attractive salary package with Basic + Allowance + Incentive + OT. To guide and become the second reference point for P&O Specialists for HR processes and SAP related queries. Deliver a service where empathy and building rapport are central, that will delight our customers and put them at ease. Proactively identifies and proposes QA program improvements as appropriate,.
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How to find Top Customer Service And Call Centre Careers in Sri Lanka

You have to focus on the following points to settle in Customer Service And Call Centre domain.
  • Good command of spoken and written English and Bahasa Malaysia.
  • Customer centric / Strong customer service mindset.
  • Experience working in a fast paced environment with KPIs would be ideal.
  • Manager, Corporate Infrastructure Accountable for the evaluation and management of appropriate testing methodologies.
  • Ideally phone based customer service experience * Ability to problem solve and take ownership of each customer query * Excellent communication and listening skills * A passion for customer service * Exceptional soft skills and empathy * Previous experience of delivering exceptional customer service.
  • Educated to degree or equivalent level.
  • Keep the supervisor and/or manager informed of issues which could jeopardise the ability of the call centre to provide outstanding customer service.
  • Manager, Corporate Infrastructure Communication - Need to ensure that information is reported clearly and on time to the relevant people.
  • Ability to learn and navigate multiple systems.
  • Opportunity to get your Cert IV in Customer Contact.

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High Paid Customer Service And Call Centre Careers for Students in Sri Lanka

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Manager, Corporate Infrastructure

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